Customer Service

Start-Up & Testing Service   Training Services   Preventive/Predictive Maintenance
Global Repair Services   Recommended Spare Parts   Consulting & Evaluation Services
Escalation Management Guidelines   Case/Event Handling    Global Support Center Contacts

Preventive/Predictive Maintenance

Micro-Poise Preventive and Predictive Maintenance Service (PPM) is custom designed to allow customers to keep their Micro-Poise and Akron Standard equipment in the best operational condition possible. A regular PPM will minimize downtime caused by:

Dirty or corroded components
Components with excessive wear
Damage due to adverse environmental conditions
Components reaching the end of their life
Improper alignment of circuit boards and/or assemblies
Other identified problem areas

SERVICE FEATURES

Pre-Inspection Interview
System Cleaning
System Inspection
Connectivity Verification
Scheduled Component Replacement
System Operational Testing
System Functional Testing
Post-Inspection Interviews